A Lot More Questions

FREQUENTLY ASKED

What is OutBack Collective?

OutBack Collective is a trusted camping store offering high-quality, durable, and reliable outdoor gear. We specialize in products designed for campers, hikers, and outdoor adventurers, ensuring top performance in all conditions.

Where do you ship?

We currently ship to Australia, New Zealand, Canada, and the USA. Shipping takes 3-14 business days, and we offer free shipping site-wide. No express shipping is available.

What is your return policy?

We offer a 30-day return policy for unused items in original packaging. If your product arrives damaged, we’ll provide a replacement or full refund.

What payment methods do you accept?

We accept Visa, MasterCard, AMEX, Discover, PayPal, Apple Pay, and Google Pay. We do not offer Afterpay at this time.

How do I contact customer support?

You can reach us anytime at admin@outbackcollective.com, and we’ll be happy to assist you.

Do you offer camping advice or tips?

Yes! Check out our blog section for expert camping tips, gear recommendations, and outdoor survival guides.